We respect the privacy of its visitors and users, and is fully committed to protect their personal information and use it properly in compliance with data privacy laws. This policy describes how we may collect and use personal information, and the rights and choices available to our visitors and users regarding such information.
What Information Do We Collect & Why?
We receive, collect and store any information you enter on our website or provide us in any other way - which may include personally identifiable information (including name, email, password & personal communications).
Our site is hosted on the Wix.com platform and as such we also receive analytics and cookies via them and third-party services through their platform.
We may use software tools to measure and collect non-personally identifiable session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. (See more below or the full details from Wix)
We also collect any comments, feedback, product reviews and recommendations volunteered by visitors to the site.
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate our Services;
To provide our Visitors with ongoing assistance and technical support;
To be able to contact our Visitors with general or personalised service-related notices and promotional messages;
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;
To comply with any applicable laws and regulations.
The Castle Tap primarily collects information that you provide us voluntarily.
For example if you contact us through the form - this records your contact details and message to allow us to respond.
Additionally when you visit the Website and/or upload information and content, Wix are aware of it and will usually gather, collect and record such uses, sessions and related information, either independently or with the help of third-party services as detailed in below (a), including through the use of “cookies” and other tracking technologies, as further detailed below (b).
(a) Wix has partnered with a number of selected service providers, whose services and solutions complement, facilitate and enhance our own. These include hosting and server co-location services, communications and content delivery networks (CDNs), data and cyber security services, billing and payment processing services, domain name registrars, fraud detection and prevention services, web analytics, e-mail distribution and monitoring services, session recording and remote access services, performance measurement, data optimization and marketing services, content providers, and our legal and financial advisors (collectively, “Third Party Service(s)”).
Such Third Party Services may receive or otherwise have access to Personal Information, in its entirety or in part – depending on each of their particular roles and purposes in facilitating and enhancing our Services and business, and may only use it for such purposes.
(b) Wix, together with its marketing, analytics and technology partners, uses certain monitoring and tracking technologies (such as cookies, beacons, pixels, tags and scripts). These technologies are used in order to maintain, provide and improve our Services on an ongoing basis, and in order to provide our Visitors, our Users and their Users-of-Users with a better experience. For example, thanks to these technologies, we are able to maintain and keep track of our Visitor’s and Users’ preferences and authenticated sessions, to better secure our Services, to identify technical issues, user trends and effectiveness of campaigns, and to monitor and improve the overall performance of our Services.
How Do We Collect it?
More on Storing, Using & Sharing your data
The Castle Tap does not directly share your information with any agencies or companies except through its use of Wix as hosting platform (as outlined above) or, as permitted by local data protection laws, to relevant authorities for legal or safeguarding purposes. We may disclose or otherwise allow others access to your Personal Information pursuant to a legal request, such as a subpoena, legal proceedings, search warrant or court order, or in compliance with applicable laws, if we have good faith belief that the law requires us to do so, with or without notice to you.
Information provided through the website may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall. It is also transmitted to Gmail where it is stored and protected under the Google policy Personal Information of Visitors is not downloaded, printed or stored by employees.
Wix Users-of-Users’ Personal Information may be stored in data centers located at the United States of America, Ireland, South Korea, Taiwan and Israel. We may use other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law (as further explained below) and in other jurisdictions as necessary for the proper delivery of our Services and/or as may be required by law (as further explained below).
Wix.com Ltd. is based in Israel, which is considered by the European Commission to be offering an adequate level of protection for the Personal Information of EU Member State residents.
Wix affiliates and service providers that store or process your Personal Information on Wix’s behalf are each contractually committed to keep it protected and secured, in accordance with industry standards and regardless of any lesser legal requirements which may apply in their jurisdiction.
Upon request Wix will provide you with information about whether we hold any of your Personal Information. You may access, correct, or request deletion of your Personal Information by following the instructions provided in these Help Center articles: “GDPR: Retrieving Your Wix Account Data” or “GDPR: Permanently Deleting Your Wix Account. We will respond to your request within a timeframe imposed by local laws or a reasonable timeframe.
Wix has implemented security measures designed to protect the Personal Information you share with us, including physical, electronic and procedural measures. Among other things, they offer HTTPS secure access to most areas on our Services; the transmission of sensitive payment information (such as a credit card number) through our designated purchase forms is protected by an industry standard SSL/TLS encrypted connection; and they regularly maintain a PCI DSS (Payment Card Industry Data Security Standards) certification. They also regularly monitor systems for possible vulnerabilities and attacks, and regularly seek new ways and Third Party Services for further enhancing the security of their Services and protection of our Visitors’ and Users’ privacy.
Regardless of the measures and efforts taken by Wix, we cannot and do not guarantee the absolute protection and security of your Personal Information or any other User Content you upload, publish or otherwise share through the website. We therefore encourage you to avoid providing us or anyone with any sensitive information of which you believe its disclosure could cause you substantial or irreparable harm.
Communication: Changes & Complaints
If you have contacted us and provided contact information (e.g. email or phone details) we may assume your consent to use these to contact you further regarding our services and products or to follow up on your communication; if you do not wish to be contacted please notify us.
If at any point you wish to find out about or amend any information we hold about you or if you don’t want us to process your data anymore please contact us directly at or write to us at 120 Castle Steet, Reading UK.